Hook tool

Dispatch

The Netherlands

• Shipping costs : €4.99
• Free shipping : For orders over €200

Belgium / Germany

• Shipping costs : €9.99
• Free shipping : For orders over €200

The rest of Europe

• Shipping costs : €26.95

United States

• Shipping costs : €26.95

Shipping : Orders placed before 2:00 PM will be shipped the same business day.

Weekend orders

• Orders placed over the weekend will be shipped the following Monday.

Returns

You have the right to return your order up to 14 days after receipt without giving any reason, provided the product is in its original condition and packaging.

• Return shipping costs : Return shipping costs are at your own expense.
• Refund : Once we have received and inspected your return, we will refund the purchase amount to your account within 14 days.

Note about Interior and Window Films

• Returns : Interior and window films are cut to size and therefore it is not possible to return them.
• Samples : Are you unsure whether a film is suitable for your project? Then try our samples. You can order up to 5 samples of our interior and window films to make a well-considered choice.
• Full Rolls : Unopened full rolls may be returned. NOTE: Cut-to-size films are also wound and delivered on rolls, but are not considered full rolls.

General Delivery Information

• Processing Period : We aim to process and dispatch all orders placed on weekdays before 2pm on the same day.
• Tracking : Once your order has been shipped, you will receive an email with a tracking number so you can track your package.
• Delayed delivery : In case of unexpected delays, we will inform you as soon as possible.
• Holidays : During holidays, delivery times may be longer than normal. We advise you to place your order in time to avoid disappointment.